This Privacy Policy applies to RJS Dynamic Products LLC, which operates the Wekobo service.
At Wekobo, accessible via our website, we value the privacy of our visitors, prospective clients, and customers. This Privacy Policy explains what information we may collect, how we use and protect that information, and the rights you may have regarding your personal information.
If you have any questions or require additional information about this Privacy Policy, please contact us at support@wekobo.com.
This Privacy Policy applies to RJS Dynamic Products LLC and its operation of the Wekobo website, online services, consultations, and ebook publishing-related services. It applies to information collected through our website and through your interactions with us online.
This policy does not apply to information collected offline or through third-party websites, platforms, applications, or services that are not controlled or operated by RJS Dynamic Products LLC.
CONSENT
By accessing or using the Wekobo website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or submit personal information through our services.
INFORMATION WE COLLECT
When you contact us, request information, schedule a consultation, purchase our services, submit a project inquiry, or otherwise interact with Wekobo, we may collect personal information including:
- Your name
- Email address
- Phone number
- The content of messages, forms, or communications you send to us
- Information you provide when scheduling a consultation
- Information about your ebook or publishing project
- Your preferences, ideas, requirements, and instructions relating to your project
- Any files, documents, images, or other materials you voluntarily provide
- Any other information you choose to provide to us
Depending on the services you purchase, we may also collect additional information such as:
- Company or business name, if applicable
- Billing address
- Payment and billing information, which may be processed through third-party payment providers
- Information required to create, format, design, prepare, or publish your ebook
- Preferred ebook niche, topic, audience, or publishing goals
- Information necessary to communicate with you regarding your project
- Your communication and service preferences
We only request information that is reasonably necessary to provide, manage, improve, or communicate with you about our services.
HOW WE USE YOUR INFORMATION
We may use the information we collect for purposes including:
- Providing, operating, maintaining, and improving the Wekobo website and services
- Responding to inquiries, consultation requests, and customer support communications
- Scheduling and managing consultations and appointments
- Providing the ebook creation, formatting, design, publishing assistance, and related services you purchase
- Understanding your ebook project, goals, preferences, and requirements
- Communicating with you regarding your project, orders, payments, appointments, revisions, deliverables, and service updates
- Creating and preparing project materials based on the information and instructions you provide
- Processing payments and managing billing and related administrative matters
- Sending important service-related communications
- Sending promotional or marketing communications where permitted by applicable law and, where required, with your consent
- Understanding how visitors use our website and improving its functionality, performance, content, and user experience
- Measuring the effectiveness of our marketing and advertising activities
- Detecting, preventing, and addressing fraud, unauthorized activity, security issues, and misuse
- Complying with applicable legal, regulatory, and contractual obligations
- Protecting the rights, property, and safety of RJS Dynamic Products LLC, Wekobo, our customers, and others
EBOOK PROJECT INFORMATION
When you purchase or request Wekobo’s services, you may provide information related to your ebook project, including topics, ideas, target audiences, preferred styles, publishing goals, reference materials, or other project requirements.
We may use this information solely as reasonably necessary to provide the services you request, communicate with you, prepare project materials, and complete your order.
We may also retain certain project information as reasonably necessary for customer support, recordkeeping, legal compliance, dispute resolution, and business administration.
You are responsible for ensuring that any materials, information, images, text, or other content you provide to Wekobo may lawfully be used for your project.
LOG FILES & COOKIES
RJS Dynamic Products LLC, operating the Wekobo service, may automatically collect certain information when visitors access or interact with our website.
This information may include:
- IP address
- Browser type and version
- Device type and operating system
- Internet Service Provider (ISP)
- Date and time of access
- Referring and exit pages
- Pages viewed
- Website usage information
- Clicks and interaction data
- General technical and diagnostic information
This information may be used for website analytics, security, troubleshooting, performance monitoring, trend analysis, and improving our website and services.
Depending on the information collected and applicable law, some of this information may be considered personal information or personal data.
COOKIES
Wekobo may use cookies and similar technologies to:
- Remember preferences and settings
- Understand how visitors use our website
- Analyze website traffic and performance
- Improve website functionality and user experience
- Support website security and fraud prevention
- Measure the effectiveness of our marketing and advertising
- Understand interactions with our website and promotional content
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or user experience of portions of our website.
ADVERTISING & THIRD-PARTY TRACKING
We may use third-party advertising, analytics, and marketing services to promote Wekobo, measure advertising performance, and understand how visitors interact with our website.
These third-party providers may use technologies such as cookies, pixels, JavaScript, web beacons, or similar technologies to collect information about website visits, interactions, and advertising activity.
Depending on the service, this information may include:
- IP address
- Browser or device information
- Pages visited
- Website interactions
- Advertising interactions
- General usage and engagement information
Third-party advertising and analytics providers may process information in accordance with their own privacy policies.
RJS Dynamic Products LLC does not control the privacy practices, technologies, or data-processing activities of these third-party providers.
We encourage you to review the privacy policies of any third-party advertising, analytics, payment, scheduling, or other services that you interact with through our website or services.
THIRD-PARTY SERVICES AND PLATFORMS
Wekobo may use or integrate with third-party services and platforms to provide or support our services.
These may include, depending on the services provided:
- Payment processors
- Scheduling and appointment platforms
- Email and communication services
- Analytics services
- Advertising platforms
- Cloud storage and productivity tools
- Ebook publishing or distribution platforms
- Other technology and service providers necessary to operate our business
When you interact directly with a third-party platform or service, that third party may collect, use, store, or process your information under its own privacy policy and terms.
Wekobo does not control the privacy practices or policies of third-party platforms.
Where an ebook is published or distributed through a third-party platform, that platform may independently collect information relating to your account, publishing activity, sales, downloads, readers, or other activity.
We encourage you to review the applicable privacy policies and terms of any third-party platform you use.
INFORMATION SHARING
We do not sell your personal information as a business practice.
We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide the services you request.
For example, information may be shared with service providers that assist us with:
- Payment processing
- Website hosting
- Email and communications
- Scheduling
- Analytics
- Advertising and marketing
- Cloud storage
- Technical support
- Ebook production or publishing-related services
These providers may only receive information reasonably necessary to perform their services for us or as otherwise permitted by applicable law.
We may also disclose information when required to do so by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, safety, or security of RJS Dynamic Products LLC, Wekobo, our customers, or others.
YOUR PROJECT AND CONTENT
Information and materials you provide to us for the purpose of completing your ebook project may be accessed by members of our team, contractors, or service providers who need such information to perform the requested services.
We take reasonable steps to limit access to project information to individuals and service providers who need it for legitimate business purposes.
We do not intentionally use confidential project information for unrelated purposes without your permission, except where required or permitted by law.
YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable U.S. privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- The right to know or access the personal information we collect about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information, subject to applicable exceptions
- The right to obtain a copy of certain personal information in a portable format, where applicable
- The right to opt out of certain types of processing, including the sale or sharing of personal information, targeted advertising, or profiling, where applicable
- The right to limit certain uses of sensitive personal information, where applicable
- The right not to be discriminated against for exercising applicable privacy rights
The specific rights available to you depend on the state in which you reside and whether the applicable privacy law applies to RJS Dynamic Products LLC.
To exercise any privacy rights that may apply to you, please contact us at support@wekobo.com.
We may need to verify your identity before processing certain requests. We will respond to verified requests within the timeframe required by applicable law.
Nothing in this Privacy Policy limits any privacy rights you may have under applicable U.S. federal or state law.
CHILDREN’S INFORMATION
Our website and services are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable U.S. privacy laws.
If you believe that a child has provided personal information to us without appropriate consent, please contact us at support@wekobo.com.
If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted by applicable law, we will take reasonable steps to delete that information from our records.
SMS COMMUNICATIONS
If you choose to provide your phone number and opt in to receive SMS communications from Wekobo, RJS Dynamic Products LLC may send you text messages relating to:
- Consultation appointments
- Consultation reminders
- Project updates
- Customer support
- Service-related notifications
- Requests for information
- Other communications related to your interactions with Wekobo
- Message frequency varies.
- Message and data rates may apply.
- You may reply STOP to opt out of SMS communications at any time.
- You may reply HELP for assistance.
- SMS consent is not a condition of purchasing any goods or services.
- Your SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing purposes.
- You may receive messages only after providing the applicable consent or otherwise opting in where required by law.
DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
DATA RETENTION
We may retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain business and transaction records
- Provide customer support
- Complete or document ebook projects
- Resolve disputes
- Prevent fraud or misuse
- Comply with legal, tax, accounting, or regulatory obligations
- Enforce our agreements
When information is no longer reasonably required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or technology.
When we make changes, we may update the “Last Updated” date on this page.
We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect information.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
RJS Dynamic Products LLC
Operating under the Wekobo name
Email: support@wekobo.com
Website: Wekobo